These Terms of Service ("Terms") govern access to services by business clients of More.is.More s.r.o. ("Company", "we", "us", "our"), a company incorporated under the laws of the Czech Republic. These Terms apply to businesses and entrepreneurs (podnikatel) as defined in Section 420 of Act No. 89/2012 Sb. (Czech Civil Code).
- Company name: More.is.More s.r.o.
- Identification number (IČO): 05210275
- VAT ID (DIČ): CZ05210275
- Registered at: Municipal Court in Prague (Městský soud v Praze), Section C, File No. 260062
- Registered office: Pernerova 635/57, Karlín, 186 00 Praha 8, Czech Republic
- Email: marek@moreismore.cz
Important Information at a Glance
- Auto-renewal: Your subscription renews monthly unless cancelled before period end (Section 7)
- Credit expiry: Monthly allocation credits do not roll over (Section 6)
- Liability cap: Our total liability is limited to 6 months of fees paid (Section 15)
- "As is" warranty: Service provided without express warranties (Section 9)
- No consumer withdrawal right: All purchases and subscription commitments are final (Section 8)
- Governing law: Czech law; disputes before the competent Czech courts, Prague jurisdiction where permitted (Section 20)
By creating an account or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
The Service is offered to clients located in the European Union and the European Economic Area (EU/EEA). If you access the Service from outside this territory, you do so at your own initiative and are responsible for compliance with applicable local laws.
2. Definitions
The following capitalized terms have the meanings set out below whenever they appear in these Terms:
- "Service" means the web-based SaaS platform operated by the Company, including all features, applications, APIs, and related documentation.
- "Client" means the business entity or entrepreneur entering into these Terms.
- "Authorized User" means an individual authorized by the Client to use the Service under the Client's account.
- "Account" means the account created by a Client to access the Service, identified by unique credentials.
- "Subscription" means a recurring paid plan that grants the Client access to specific features and monthly Credit allocations.
- "Credits" means the consumable units used to access AI Features within the Service. Credits may be included with a Subscription or purchased separately.
- "AI Features" means any functionality within the Service that utilizes artificial intelligence or machine learning models to generate, transform, or analyze Content.
- "Content" means any text, images, data, files, or other materials that a Client uploads, creates, or generates through the Service.
- "Personal Data" has the meaning given to it in Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR").
3. Service Description & Functionality
The Service is a software-as-a-service (SaaS) platform that provides:
- User management — Account creation, authentication, role-based access, and team collaboration features.
- AI-powered features — Content generation, analysis, and transformation tools powered by third-party and proprietary machine learning models.
- Credit system — A usage-based billing mechanism that meters consumption of AI Features.
3.1 Technical Requirements
To use the Service, you need a stable internet connection and a modern web browser (current versions of Chrome, Firefox, Safari, or Edge). The Company does not guarantee compatibility with outdated browsers or non-standard configurations.
3.2 Data Processing
Information about how we collect, use, and protect Personal Data is described in our Privacy Policy (Business), which forms an integral part of these Terms. By using the Service, you acknowledge that you have read and understood the Privacy Policy.
3.3 Service Modifications
We reserve the right to modify, update, or discontinue features of the Service with reasonable notice. For material changes that reduce functionality available under your current Subscription, we will provide at least 30 days' advance notice via email.
4. Account Registration & Client Obligations
4.1 Authority to Bind
By accepting these Terms, you represent that you have the authority to bind the Client entity to these Terms. If you do not have such authority, you may not accept these Terms on behalf of the entity.
4.2 Registration Obligations
When creating an Account, you agree to:
- Provide accurate, current, and complete information as requested in the registration form.
- Maintain and promptly update your registration information to keep it accurate and complete.
- Keep your login credentials confidential and not share them with any unauthorized third party.
- Notify us immediately at marek@moreismore.cz if you become aware of any unauthorized use of your Account or any other breach of security.
The Client is responsible for all activities that occur under its Account, whether by Authorized Users or otherwise.
4.3 Authorized Users
The Client is responsible for ensuring that all Authorized Users comply with these Terms. The Client shall ensure that Authorized Users do not share credentials or access the Service in ways that violate these Terms.
5. AI Transparency & Disclosure
In compliance with Article 50 of Regulation (EU) 2024/1689 (the EU AI Act), we provide the following transparency disclosures:
5.1 Nature of AI Features
The Service incorporates artificial intelligence and machine learning models that generate, transform, or analyze Content. When you interact with an AI Feature, the system will clearly indicate that the output has been generated or assisted by AI.
5.2 Limitations of AI Outputs
AI-generated outputs may contain inaccuracies, errors, or omissions. They do not constitute professional, legal, medical, financial, or any other form of specialized advice. You should independently verify any AI-generated output before relying on it for important decisions.
5.3 Content Marking
Content that is generated or substantially modified by AI Features will be marked as AI-generated within the Service interface.
5.4 Client Data and Model Training
Client Content and Personal Data are not used to train, fine-tune, or improve any machine learning models without explicit, separate consent.
5.5 Credit Consumption Transparency
Each AI Feature displays the estimated Credit cost before execution. The current Credit balance is visible at all times in the Service interface.
6. Credit System
6.1 How Credits Work
Credits are consumable units that are deducted when you use AI Features. Different features consume different amounts of Credits, and the cost is displayed before you confirm each operation. Credits are deducted atomically upon successful completion of an AI operation. Your Credit balance can never go below zero — if you have insufficient Credits, the operation will not execute.
6.2 Monthly Allocations
Paid Subscriptions include a monthly Credit allocation that is credited to your Account at the beginning of each billing period. Unused monthly allocation Credits do not roll over to the next billing period and expire at the end of the current period.
6.3 Purchased Credit Packages
Purchased Credit packages do not expire and remain available until used, regardless of your Subscription status. When Credits are consumed, monthly allocation Credits are used before purchased Credits.
6.4 Pricing and Transferability
Credit pricing is published on our pricing page and may be updated from time to time. Any price changes apply only to future purchases and do not affect Credits already acquired. Credits are non-transferable between Accounts and may not be sold, bartered, or exchanged.
7. Subscriptions, Auto-Renewal & Payments
7.1 Billing Cycle
Subscriptions are billed on a monthly recurring basis. Your billing period begins on the date you subscribe and renews on the same calendar date each month (or the last day of the month if the original date does not exist).
7.2 Auto-Renewal
Your Subscription will automatically renew at the end of each billing period at the then-current price unless you cancel before the end of the current billing period. We will send you a renewal reminder email at least 7 days before each renewal date.
- Renewal date: The same calendar date as your original subscription date each month.
- Cancellation deadline: Before the end of your current billing period. Cancellations take effect at the end of the current period — you retain access until then.
- How to cancel: You can cancel your Subscription at any time through Account Settings → Subscription → Cancel Plan.
7.3 Payment Processing
All payments are processed by Stripe, Inc. We do not store your full payment card details on our servers. Stripe's terms of service and privacy policy apply to payment processing.
7.4 Supported Payment Methods and Currency
We accept major credit and debit cards (Visa, Mastercard, American Express) and other methods supported by Stripe in your region. All prices are denominated in EUR. In accordance with the Payment Services Directive 2 (PSD2), no surcharges are applied for the use of any supported payment method.
7.5 Payment Failure
If a payment fails at renewal:
- Grace period: You will have a 7-day grace period during which full access to the Service is maintained while we attempt to process the payment.
- Dunning sequence: We will retry the payment up to 3 times over the grace period and notify you by email of each failed attempt.
- Downgrade: If payment cannot be collected after the grace period ends, your Account will be automatically downgraded to the free tier. Your data will be preserved, but access to paid features will be restricted.
8. No Right of Withdrawal
As a business user, you do not benefit from the right of withdrawal under Directive 2011/83/EU (Consumer Rights Directive). All purchases and subscription commitments are final unless otherwise stated in a separate written agreement between the parties.
9. Warranty Disclaimer
The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Company does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. You acknowledge that no service can be guaranteed to be 100% secure or error-free.
Nothing in this section excludes liability for fraud, gross negligence, or willful misconduct, or where such exclusion is prohibited by applicable law.
10. Data Portability & Switching
In accordance with Regulation (EU) 2023/2854 (the EU Data Act), we provide the following data portability and switching commitments:
10.1 Data Export
You may export your Content and associated data at any time through the Service interface in a structured, commonly used, and machine-readable format (JSON). The export function is available in Account Settings → Data → Export.
10.2 Termination Notice Period
If you wish to switch to another service provider, you may terminate your Subscription with a maximum notice period of 2 months. We will not impose any contractual, technical, or financial barriers that would inhibit your ability to switch providers.
10.3 Data Retrieval After Termination
After Account termination or Subscription cancellation, your Content remains available for download for 30 days. After this 30-day retrieval period, your data will be permanently deleted in accordance with our Privacy Policy (Business).
11. Acceptable Use
You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. Specifically, you agree not to:
- Use the Service for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity.
- Attempt to gain unauthorized access to other Clients' Accounts, the Service's infrastructure, or any connected systems or networks.
- Interfere with or disrupt the integrity, security, or performance of the Service or its underlying infrastructure.
- Use automated means (including bots, scrapers, or crawlers) to access the Service without our prior written consent.
- Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service.
- Upload or transmit any content that infringes on the intellectual property rights of any third party.
- Use AI Features to generate content that is misleading, harmful, or designed to deceive others about its AI-generated nature.
- Circumvent or attempt to circumvent the Credit system, usage limits, or any other access controls.
We reserve the right to investigate and take appropriate action against any Client who violates this section, including Account suspension or termination in accordance with Section 14.
12. Content Moderation
In accordance with Regulation (EU) 2022/2065 (Digital Services Act), we maintain content moderation practices to ensure the safety and legality of Content on the Service.
In accordance with Regulation (EU) 2019/1150 (Platform-to-Business Regulation), we provide transparent terms regarding content moderation, ranking, and any restrictions on your use of the Service as a business user.
12.1 Moderation Actions
Content that violates these Terms or applicable law may be removed, restricted, or flagged. You will be notified of any moderation action with a clear statement of reasons, the specific rule or legal provision violated, and information about available remedies, per DSA Article 17.
12.2 Reporting
Clients may report Content they believe violates these Terms or applicable law by contacting marek@moreismore.cz. We will acknowledge reports within 5 business days and provide a reasoned decision without undue delay.
12.3 Appeals
If you disagree with a moderation decision, you may submit an appeal within 15 days of receiving the decision. Appeals are reviewed by personnel not involved in the original decision. You will receive the appeal outcome within 30 days.
13. Intellectual Property
13.1 Company Ownership
The Service, including its software, design, text, graphics, logos, icons, and all other content and functionality (excluding Client Content), is the exclusive property of More.is.More s.r.o. or its licensors. It is protected by copyright, trademark, and other intellectual property laws of the Czech Republic and the European Union.
13.2 Client Content Ownership
You retain full ownership of all Content that you create, upload, or generate through the Service. The Company does not claim any ownership rights over your Content.
13.3 License Grant for Client Content
By uploading or creating Content through the Service, you grant the Company a limited, non-exclusive, non-transferable, revocable license to use, process, store, and display your Content solely as necessary to operate, maintain, and provide the Service to you. This license terminates when you delete the Content or your Account, subject to reasonable backup and deletion timelines described in our Privacy Policy (Business).
14. Account Suspension, Termination & Appeals
14.1 Suspension
We may suspend your Account if we reasonably believe that you have violated these Terms. In accordance with Regulation (EU) 2019/1150 (Platform-to-Business Regulation) and Article 17 of Regulation (EU) 2022/2065 (the Digital Services Act), any suspension will be accompanied by a clear and specific statement of reasons, including:
- The facts and circumstances relied upon for the decision.
- A reference to the applicable section of these Terms or legal basis.
- Information about your right to appeal the decision (see Section 14.4 below).
We will provide at least 30 days' notice before restriction of access, except where immediate action is required due to illegal content, serious security concerns, or repeated violations.
14.2 Voluntary Account Deletion
You may request Account deletion at any time through Account Settings → Account → Delete Account. Upon request, a 30-day grace period begins during which:
- You may cancel the deletion and fully restore your Account.
- You may export your data (see Section 10.1).
- Your Account will be deactivated but not yet permanently deleted.
After the 30-day grace period, your Account and all associated data will be permanently and irreversibly deleted.
14.3 Data Export During Grace Period
During both the voluntary deletion grace period and any suspension period, you retain the ability to export your Content in machine-readable format (JSON) through Account Settings → Data → Export or by contacting us at marek@moreismore.cz.
14.4 Appeals
If your Account is suspended or restricted, you may submit an appeal by contacting us at marek@moreismore.cz with the subject line "Account Appeal". We will review your appeal and provide a reasoned response within 15 business days of receipt. The appeal will be reviewed by a person who was not involved in the original decision.
Where Regulation (EU) 2019/1150 applies, business users may also propose to resolve the dispute through mediation before a mutually agreed mediator. Mediation is voluntary and does not prevent either party from bringing proceedings before the competent court.
15. Limitation of Liability
15.1 Liability Cap
To the maximum extent permitted by applicable law, the Company's total aggregate liability to the Client for all claims arising out of or relating to these Terms or the Service shall not exceed the total amount of fees actually paid by the Client to the Company during the 6-month period immediately preceding the event giving rise to the claim.
15.2 Exclusion of Consequential Damages
To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages, including but not limited to: loss of profits, loss of revenue, loss of business, loss of data, or business interruption, even if the Company has been advised of the possibility of such damages.
15.3 Exclusions
The limitations in Sections 15.1 and 15.2 shall not apply to liability arising from:
- Fraud, fraudulent misrepresentation, or willful misconduct.
- Gross negligence (hruba nedbalost), in accordance with Section 2898 of Act No. 89/2012 Sb. (Czech Civil Code).
- Any other liability that cannot be excluded or limited under applicable mandatory law.
16. Indemnification
The Client agrees to indemnify and hold harmless the Company from claims, damages, and reasonable expenses (including legal fees) arising from: (a) the Client's violation of these Terms; (b) the Client's Content infringing third-party rights; (c) the Client's use of the Service in violation of applicable law; or (d) any acts or omissions of the Client's Authorized Users.
17. Force Majeure
In accordance with Section 2913(2) of the Czech Civil Code, neither party shall be liable for failure to perform any obligation under these Terms if such failure results from circumstances beyond the reasonable control of the affected party. Such circumstances include, but are not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, power outages, internet infrastructure failures, or failures of third-party service providers.
The affected party must notify the other party of the force majeure event without undue delay and use reasonable efforts to mitigate its effects. If a force majeure event continues for more than 90 days, either party may terminate the affected obligations by written notice.
18. Confidentiality
Each party may receive confidential information of the other party in connection with the Service. Each party agrees to: (a) maintain the confidentiality of the other party's confidential information using at least the same degree of care as it uses to protect its own confidential information (but no less than reasonable care); (b) use the other party's confidential information solely for the purpose of these Terms; and (c) not disclose the other party's confidential information to third parties without prior written consent, except as required by law or court order.
19. Changes to These Terms
We may amend these Terms only when there is a valid reason for such amendment (for example, changes in applicable law, regulatory requirements, security considerations, or material changes in the scope of the Service). In accordance with Regulation (EU) 2019/1150 (Platform-to-Business Regulation):
- We will notify you of any changes at least 15 days in advance by email (or longer if required by P2B Regulation for the nature of the change).
- The notification will clearly describe the nature of the changes and their effective date.
- Your continued use of the Service after the effective date of the amended Terms constitutes acceptance of the changes.
20. Governing Law, Jurisdiction & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms shall first be submitted to good-faith negotiations between the parties. If negotiations fail within 30 days, the disputes shall be resolved by the competent courts of the Czech Republic; where permitted by applicable procedural law, the court competent for the registered seat of the Company in Prague shall have jurisdiction.
Where Regulation (EU) 2019/1150 (Platform-to-Business Regulation) applies, the parties may, by mutual agreement, attempt to settle the dispute through mediation before resorting to the courts. Such mediation is without prejudice to either party's right to initiate court proceedings.
21. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent and economic effect of the invalid provision.
22. Assignment
The Client may not assign, transfer, or delegate rights or obligations under these Terms to any third party without the Company's prior written consent. Any attempt to do so without consent is void.
The Company may assign its rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided that the assignee agrees to be bound by these Terms. We will notify the Client by email of any such assignment at least 30 days in advance.
23. Entire Agreement & Language
These Terms, together with the Privacy Policy (Business) and any other policies expressly referenced herein, constitute the entire agreement between the Client and the Company regarding the use of the Service. They supersede all prior agreements, understandings, and communications, whether oral or written, relating to the subject matter hereof.
These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any inconsistency or ambiguity.
24. Third-Party Services
The Service relies on third-party service providers for certain functionality. By using the Service, you acknowledge and agree to the following:
- Payment processing is handled by Stripe, Inc. Your use of payment features is subject to Stripe's Terms of Service and Privacy Policy.
- The Company is not responsible for any downtime, service interruptions, data loss, or errors caused by third-party service providers. We will use commercially reasonable efforts to select reliable providers and to notify you of any known disruptions that may affect your use of the Service.
- Your interactions with third-party services are governed by their respective terms and policies. We encourage you to review them.
25. Contact
If you have any questions, concerns, or requests regarding these Terms or the Service, please contact us:
- Email: marek@moreismore.cz
- Postal address: More.is.More s.r.o., Pernerova 635/57, Karlín, 186 00 Praha 8, Czech Republic
We aim to respond to all inquiries within 5 business days.